Contract Coordinator

ID# DCNJ26650

dinaliC is an international consulting firm specialized in projects for numerous industries. We are dedicated to provide contract and permanent opportunities for skilled professionals in their area or areas of expertise


Position Objective: 

  • The Contract Coordinator position is responsible for the implementation of customer contracts as negotiated by our field sales organization and approved by sales management and contract managers jointly. Set-up and maintain, price master information 
  • Set-up and maintain contract information in systems. Set-up and maintain customer master information 
  • Set-up and maintain equipment master information including notification to field service for installation. Set-up and maintain service coverage records. Investigate and resolve billing discrepancies 
  • . Adequately support all internal and external audits to meet requirements of the audit process. Ensure data integrity and synchronization between systems. Prepare contract volume reconciliation information for customer contracts regularly throughout the life cycle of customer contracts (or upon request). Ensure department procedures are followed and maintained in accordance to ISO standards 
  • Participate in and provide support to process improvement and special projects as they arise. Proactively prepare rebates for approval and processing according to defined schedule. 


  • Ability to learn and demonstrate working knowledge of the contracting systems and structures to ensure price master set-up and maintenance results in appropriate billing to our customers and accurate financial and sales reporting internally. 
  • Demonstrated ability to update customer master and equipment master information in the system with solid understanding of the impact such entries have on business operations such as, order processing, credit and collections, and sales reporting. 
  • Ability to learn and demonstrate working knowledge of the Equipment and Service system (currently MXP) and how it interfaces with the billing system to ensure timely and accurate set-up and maintenance of service coverage records and related billings. 
  • This position requires strong skills in attention to detail, resourcefulness, and follow through when investigating and bringing resolution to billing discrepancies, performing contract volume reconciliation, and participating in internal and external audits. 
  • Individual must be able to work as an individual and in a team setting, must provide excellent attention to detail, and understand contract terminology. Strong communication skills both verbal and written are required in this position. Individuals must demonstrate the ability to communicate via telephone, e-mail, and phone mail to internal and external customers on a daily basis ensuring customer satisfaction. 
  • Demonstrated ability to follow established procedures as written, facilitating or personally re-writing procedures as process improvements or business changes occur. Flexibility to deal with fast paced environment with continuously changing priorities. 

Travel - Minimal domestic travel may be required no more than 1-2 times per year. 

Education- High School degree, Associates degree in Business Administration (preferred) and/or equivalent related experience.

Specific Expertise-

  • Minimum experience required in a specific job-related area (number of months/years and type of work experience beyond formal education). Indicate whether this position is governed by external regulatory requirements (GMP/ISO): 
  • 3 years experience in contract or price administration or 5 years in customer service or related marketing /sales experience


Position Details:

Medical Device


Start Date: 
End Date: